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Browse our most FAQs (frequently asked questions) list below to learn everything you need to know!

Be confident in your reservation! Any payment made in advanced is eligible for a refund if you have to cancel for ANY reason as long as you do so by 6 P.M. the day prior to your event.  Any cancellation request for a refund for a credit or debit card will be the full amount minus a 3% credit card processing fee. 

In the event of rain, we ask that you power the inflatable ON. By blowing it up, you keep the rain from flooding the inside of the unit. 

If rain is expected overnight please DO NOT blow the unit up all night long unattended. Instead you can pull the blower off and put it under the porch, and we’ll just deal with the flooded unit.

You can power the inflatable on and of pretty much as many times as you want. If the kids are going to get off for cake and ice cream, leave it on. If they are going to be off for 30+ minutes you can unplug the blower.

When they want to play again, just plug it back in!

Please DO NOT leave the unit running all night long.

Yes! All of our units are cleaned thoroughly with disinfectant/air freshener. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and party rentals at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (50ft long) if inflatable is further please have a water hose present.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Still have questions?

Feel free to use our contact information in the top right hand corner of this web page to reach out to us anytime.

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